Important update on our deliveries due to the Canada Post strike
Due to the Canada Post strike, we would like to inform you that we will now be using Nationex, Purolator and GLS as alternative carriers.
What this means for you:
- For Quebec , no worries! Our deliveries will continue as usual, with no impact on deadlines.
- For the rest of Canada , there may be slight delays or additional charges. If this is the case, we will contact you directly to inform you.
Thank you for your understanding and loyalty! We are doing everything possible to ensure that your experience remains impeccable, despite this situation.
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Free delivery for purchases of $ 8.9 and over before taxes * .
For purchases under $89, fixed delivery fee: $9.99.
In-stock dog and cat products are generally sent the same day or the next day if payment has been made before 1:00 pm Monday through Friday.
- Delivery by Canada Post.
- Unlimited number of items.
- Everywhere in Quebec on average: 1 to 3 business days. (possible delays)
- For the rest of Canada, 2 to 7 business days on average.
- Free in-store pickup.
- Processing times on average 1 to 2 working days , (if you have selected the delivery method with priority processing, the order is usually processed the same day).
- *For shipments to the Great North of Quebec, Northern British Columbia, Yukon, Northwest Territories, Maritime Provinces, Nunavut and/or other locations where shipping costs would be too high, surcharges will apply. Our staff will contact you by email to confirm the amount with you.
Our packages leave from our store located at 4921 boul. industriel in Sherbrooke .
Purolator, GLS 1 business day (cost calculated in shopping cart)
