About us: a specialty store for dog products

A Family Story (and a Passionate Team)

Sherbrooke Canin is a family business based in Sherbrooke that takes care of your dog (and your cat) as if they were our own.

Éric and Yanna, the humans in charge. Fidji, our Australian Shepherd, who tests treats, welcomes customers in the store, and entertains more than 30,000 followers on our social media. And behind us, a team of passionate people who all have one thing in common: they all have a dog (or a cat, or both) at home, and they know what that means.

We ship everywhere in Canada, every day.

Where we come from

2006. We start out under the name Sherbrooke-electroniques.com. Back then, we specialized in training, anti-bark, and anti-escape collars. That is still one of our strengths today, and we really know our stuff.

Over the years, our customers start asking for our opinion on their food, shampoo, and treats. One day, we realize we’ve become a lot more than just a dog electronics store. That’s when Sherbrooke Canin, the name we carry today, is born.

2018, we open our physical store at 4921 boul. industriel in Sherbrooke. You’re welcome to stop by, chat with the team, and meet Fidji.

Today? More than 200,000 orders later, we’re proud to say we’ve helped tens of thousands of Canadian families take better care of their pets.

How we choose our products

That’s probably the most important question. Here’s our approach.

We test. Food, chew treats, toys, accessories: before a product hits the store, it goes through Fidji or the team’s pets. If we wouldn’t give it to our own companions, we don’t sell it.

We dig deeper. We read the ingredients, talk with suppliers, and question manufacturers. When we recommend a food like Horizon or FirstMate, it’s because we know the ingredients by heart, not because it has the best margin for us.

We educate. You’ll see on our product pages that we take the time to explain. How to dose a supplement. How to choose between an antler chew and a yak cheese chew. Why seal oil has a different omega-3 profile than salmon oil. We want you to make an informed purchase, not just a purchase.

What we guarantee

• A team that responds. By phone, email, or in store. If you have a question about a product, we’ll answer honestly, even if the answer is "that product isn’t for your dog".
• A warranty of up to 3 years on our electronic products. If something breaks, we take care of it quickly.
• Fast delivery within 24 to 72 hours anywhere in Canada, free on orders over $89.
• More than 200,000 orders delivered and 18,500 5-star reviews from customers who came before you.

Three ways to shop

• Online at sherbrookecanin.com
• By phone at 819-588-8184
• In person at 4921 boul. industriel in Sherbrooke

Stay in the loop

Sign up for our newsletter to get our tips, new arrivals, and subscriber-only offers. Spoiler: we also send photos of Fidji from time to time 🐾

Best regards,
Éric, Yanna and Fidji