SportDog 100-c User and Installation Guide

User manual

PREPARE THE RECEIVER COLLAR

The SportDOG® Underground Fence System Collar Receiver contains a rechargeable lithium-ion battery. When the unit indicates a low battery (the receiver light flashes red), it is time to recharge the unit. The average battery life is 2 months. A charger (charging cradle with USB Type-C cable) is included with the unit to recharge the battery from any standard outlet.

Instructions for recharging the battery:

1. Align the charging base with the charging contacts as shown in the picture.
2. Press the charging base until it clicks into place.
3. Insert the USB Type-C cable into the USB-C power adapter.
4. Plug the charger into a standard 120/240 volt AC wall outlet.
5. While charging, keep the collar receiver in an open, well-ventilated area.
6. When charging is complete, the indicator light will flash green. Using Li-ion technology, the collar receiver only requires a 2-hour charge.
7. Remove the charging base from the collar receiver.
8. Unplug the charger from the wall outlet.

To turn the collar receiver on/off:

• Press and release the On/Off button (located between the contact points) for approximately one second. The unit will immediately turn on and beep 1 to 8 times, depending on the static stimulation setting (1 is the default setting).
• To turn off the unit, press and hold the On/Off button for 3 seconds. A long beep will sound, the receiver indicator light will turn red, and then the unit will turn off.

ADJUST RECEIVER COLLAR STIMULATION

The collar receiver has 8 stimulation levels. Level 1 is vibration and tone only, and levels 2 through 8 are static stimulation levels with 2 being the lowest static stimulation level, and 8 being the highest.

1. Make sure the collar receiver is turned off.
2. Turn on the collar receiver by pressing and releasing the On/Off button. The receiver indicator light will display a solid green or red light depending on the battery status and will beep corresponding to the current stimulation setting.
3. After the receiver light turns off, and within 5 seconds, press and hold the On/Off button for 2 seconds to enter stimulation selection mode. The collar receiver will then emit a series of orange flashes corresponding to the current stimulation setting (for example, 4 orange flashes means the collar receiver is currently set to level 4).
4. Press the On/Off button to increase the stimulation level by one, indicated by a solid orange light, then release.
5. Repeat step 4 until the desired stimulation level is reached, then wait 5 seconds for the collar receiver to turn off, indicated by a red light and a 2-second beep. The stimulation level is now set.
6. Turn on the collar receiver. It will then beep 1 to 8 times depending on the stimulation level selected.

RECEIVER LED GRAPH

Operating mode	Color of the indicator light	Battery Status	Function of the Seer	Speaker Function	Vibration
The unit is turned on via the On/Off button	Green	Good	Solid light during beep sequence	Beep 1 to 8 times depending on stimulation setting	N / A
The unit is turned on via the On/Off button	Red	Weak	Solid light during beep sequence	Beep 1 to 8 times depending on stimulation setting	N / A
The unit is turned off via the On/Off button	Red	N / A	Solid light during beep sequence	Continuous beep for 2 seconds	N / A
The unit is on	Green	Good	Light flashes every 4 seconds	N / A	N / A
The unit is on	Red	Weak	Light flashes every 4 seconds	N / A	N / A
Unit delivers containment warning stimulation	Green	N / A	Light flashes quickly for 2 seconds	Quick beep for 2 seconds	Intermittent vibration for 2 seconds
The unit delivers anti-linger confinement stimulation	Red	N / A	Light flashes quickly (up to 15 seconds)	Quick beep	N / A
The unit delivers a containment passage stimulation	Red	N / A	Light flashes quickly (up to 15 seconds)	Quick beep	N / A
The unit is in charge	Green	Weak	Solid light while charging	N / A	N / A
Unit is fully charged (charger still connected)	Green	Good	Light flashes once per second when battery is fully charged	N / A	N / A

INSTALL THE FENCE TRANSMITTER

WARNING : To avoid electric shock, use the fence transmitter only indoors in a dry location.

Place the fence transmitter:

• In a dry, well-ventilated and protected place.
• In a place sheltered from the elements (garage, basement, shed, closet).
• Attached to a stationary surface using appropriate mounting hardware (not included). A mounting template is included on page 26 of this guide.
• At least 3 feet away from large metal objects or appliances as these items can interfere with signal consistency.
• As close as possible to your home's grounding electrode. This is necessary to keep the ground wire as short as possible.

Once you have mounted the fence transmitter, the boundary wire must exit the building. This can be done through a window or by drilling a hole in the wall. Make sure the drilling path is clear of all utilities. Make sure the boundary wire is not cut or pinched by a window, door, or garage door, as this can damage it over time. To prevent fire and electrical hazards, install the fence transmitter in buildings that comply with local and state electrical and building codes.

TRAINING GUIDE

BE PATIENT WITH YOUR DOG

Training your dog is essential to successfully using the system. During the first two weeks of training, do not use the system without your dog's direct supervision.

IMPORTANT : Read this entire section before you begin training your dog. REMEMBER THAT THE SYSTEM IS NOT A SOLID BARRIER.

• Have fun with your dog throughout the training process. Training should be fun, fair, firm and consistent.
• Exercise for 10-15 minutes at a time. Don't try to do too much in one session. Short, frequent sessions are better than long, less frequent sessions.
• If your dog is showing signs of stress, slow down the training schedule, add extra training days, or increase play time with your dog in the boundary area. Common signs of stress include: dog pulling on the leash toward the house, ears folded, tail lowered, body lowered, nervous/frantic movements, or stiffness in the dog's body.
• Your dog should be completely comfortable around the boundary flags at the end of each training session. Spend at least 5 minutes of “play time” at the end of each session within 10 feet of the boundary flags.
• End each training session on a positive note with lots of praise and play.
• Remove the collar receiver after each training session.
• Make sure to contain your dog by some other means during the training period (pen, tie, leash, etc.).
• During training, if you need to take your dog out of the boundary area, remove the collar receiver and carry your dog or put him in the car to exit the boundary area.
• Even if you think your dog is responding well to training, complete all training. Reinforcement is important!

PHASE 1: DAY 1 - BOUNDARY FLAG AWARENESS

Complete 3 sessions on the first day, with each training session lasting 10-15 minutes.

PURPOSE : For your dog to learn that the boundary flags and the warning beep from the collar receiver define the new boundary area.

CONFIGURATION :

• Start training with Level 2 and only increase if your dog does not respond to static stimulation.
• Place a separate non-metallic collar around your dog's neck ABOVE the collar receiver and attach a leash. Make sure the additional collar does not put pressure on the contact points.
• Have small treats on hand. Never allow your dog to eat the treat in the stimulation area.
• Have your dog's favorite toy available.

STEPS :

1. Start by walking your dog on a leash in the boundary area. Calmly praise and talk to your dog, giving treats every now and then.
2. Approach the boundary flags. Maintain a cheerful attitude and throw treats on the ground.
3. With your dog in full control on the leash, toss a treat to the outer edge of the flags. As your dog enters the stimulation area to retrieve the treat, he will begin to receive a mild static stimulation. The longer your dog remains in the stimulation area, the stronger the static stimulation will become. Allow him to remain in the stimulation area for 2 seconds, then gently help your dog back into the boundary area. Immediately praise and offer your dog a treat when he returns to the boundary area, even if you have helped him with the leash. Wiggle a boundary flag to help your dog understand that the discomfort of the static stimulation occurs around the flags.
4. Repeat this process at the same boundary flag until your dog refuses to enter the stimulation area.
5. Aim to master 3-4 boundary flags per session. Make it FUN! Praise your dog if he backs away quickly or refuses to enter the stimulation area.

PHASE 2: DAYS 2-4 - CONTINUE BOUNDARY FLAG AWARENESS

Do 3 sessions per day, each lasting 10-15 minutes.

OBJECTIVE : To train your dog to stay in the boundary area and respect the boundary while you are outside it.

CONFIGURATION :

• Start training with Level 2 and only increase if your dog does not respond to static stimulation.
• Place a separate non-metallic collar around your dog's neck ABOVE the collar receiver and attach a leash. Make sure the additional collar does not put pressure on the contact points.
• Have small treats on hand.
• Have your dog's favorite toy available.

STEPS :

1. Repeat steps 1-4 of PHASE 1.
2. Release the leash, leaving your dog within the boundary area.
3. Walk outside the boundary and wave the boundary flags while facing your dog.
4. Continue around the entire boundary doing this, tossing treats to your dog in the boundary area and praising him.

PHASE 3: DAYS 5 TO 8 - DISTRACTION PHASE

Complete 3 training sessions per day, each lasting 10-15 minutes.

OBJECTIVE : To train your dog to stay in the boundary area despite distractions outside of it.

CONFIGURATION :

• Start training with Level 2 and only increase if your dog does not respond to static stimulation.
• Place a separate non-metallic collar around your dog's neck ABOVE the collar receiver and attach a leash. Make sure the additional collar does not put pressure on the contact points.
• Have small treats on hand.
• Have your dog's favorite toy available.
• Create distractions to tempt your dog into the warning and stimulation zones, such as:
  • A family member crosses from inside the boundary zone to outside of it.
  • Throw a ball outside the boundary area.
  • A neighbor walks his dog outside the boundary area.

STEPS :

1. With full control of your dog on the leash, present the distraction.
2. If your dog doesn't move toward the distraction, praise him and offer a treat.
3. If your dog responds to the distraction, allow him to enter the stimulation area.
4. Help your dog return to the boundary area if he does not return after 3 seconds.
5. Give treats and praise your dog every time he returns to the boundary area, with or without assistance.
6. Repeat this process with other distractions. Use other family members during this process.

PHASE 4: DAYS 9 TO 14 - OFF-LEASH SUPERVISION

Training sessions should start at 10-15 minutes, gradually increasing to over an hour.

Your dog is ready for this step only when he clearly avoids the entire line of boundary flags, regardless of distractions or temptations. During this step, do not leave your dog unsupervised.

PURPOSE : To allow your dog to run freely within the boundary area without a leash.

CONFIGURATION :

• Adjust the collar receiver to the appropriate level for your dog based on its size and temperament.

PHASE 5: DAYS 15 TO 30 - MONITOR YOUR DOG

Your dog is ready to run free! Check your dog at regular intervals.

NOTE : Once you are satisfied, your dog's training is complete. Remove every other boundary flag every 4 days until all flags are removed. Keep the boundary flags for future use.

TAKE YOUR DOG OUT OF THE BOUNDARY ZONE

IMPORTANT : Remove the collar receiver from your dog. Once your dog has learned the zone

SYSTEM LAYOUT

BASIC PLANNING TIPS

WARNING : Underground cables can carry high voltage. Have all underground cables marked before digging to bury your wire. In most areas, this service is free. Avoid these cables when digging.

• The boundary wire MUST start at the fence transmitter and make a continuous loop.
• Twisting the boundary wire will cancel the signal and allow your dog to pass through that area without correction. Plastic or metal pipes will not cancel the signal. Twist the boundary wire 10 to 12 times per foot to cancel the signal.
• Design a layout that fits your yard. Sample layouts are provided below and a grid template for designing your layout is on page 26.
• Always use gradual turns at corners with a minimum radius of 3 feet to produce a more consistent border. Do not use sharp turns as this will cause gaps in your border.
• We recommend setting a boundary width for warning and stimulation zones of approximately 16-24 feet (8-12 feet on each side of the wire).
• Avoid creating passages that are too narrow for your dog to move freely (for example, along the sides of a house).
• The collar receiver may be activated inside the home if the boundary wire runs along the outside wall of the home. If this happens, remove the collar receiver from your dog before bringing him inside, reduce the range using the range controller setting, or consider an alternate arrangement.

EXAMPLES OF ARRANGEMENTS (see English manual for photos)

Example 1: Perimeter Loop (Single Loop) The perimeter loop is the most common arrangement. This will allow your dog to roam freely and safely throughout your property. It can also protect gardens, pools and landscaping.

Example 2: Perimeter Loop Using Existing Fence (Single Loop) This layout allows you to include your existing fence in your layout and prevents your dog from jumping or digging under it. It reduces the amount of wire that will need to be buried. From the fence transmitter, run the wire to point A, A to B, B to C, C to D, D to E, E to A, twisting the wires from A back to the fence transmitter.

DOUBLE LOOP

A double loop should be used when you are not establishing the boundary zone on all sides of your property. When using a double loop, the boundary wire should be separated by a minimum of 5 feet to avoid canceling the signal. Remember that a double loop will require twice as much wire.

Example 3: Front or Back Yard Only (Double Loop) From the fence transmitter, run the wire to point A, A to B, B to C, C to D, D to E, E to F, turn around and follow your path back to A, keeping the wire at least 5 feet apart. Twist the wire from A back to the fence transmitter.

Example 4: Front Boundary Only (Double Loop) From the fence transmitter, run the wire to point A, from A to B, back to A keeping the wire at least 5 feet apart. Twist the wire from A back to the fence transmitter.

Example 5: Lake Access (Double Loop) From the fence transmitter, run the wire to point A, from A to B, turn around and go to C, from C to D, from D to E, turn around and follow your path back to A keeping the wire at least 5 feet apart. Twist the wire from A back to the fence transmitter.

Example 6: Wire Loop Attached to Existing Fence (Double Loop) This layout allows you to include your existing fence in your layout and prevents your dog from jumping or digging under it. It reduces the amount of wire that will need to be buried. From the fence transmitter, run the wire to point A, A to B, B to C, C to D, D to E, E to F, turn around and follow your path back to A, keeping the wire at least 5 feet apart. Twist the wire from A back to the fence transmitter.

POSITION THE BOUNDARY WIRE

Wire on the ground can be a tripping hazard. Be careful when laying out the wires and testing the system. Lay the boundary wire using your proposed boundary and test the system BEFORE burying the wire or attaching it to an existing fence. This will make layout changes easier. Work carefully, a nick in the wire insulation can decrease the signal strength and create a weak area where your dog can escape.

Running boundary wire parallel to and within 10 feet of electrical wires, neighboring containment systems, telephone wires, television or antenna cables, or satellite dishes will result in an inconsistent signal. If you must cross any of these, do so at 90-degree angles. If separating your boundary wire at least 10 feet from the neighboring containment system wire does not reduce the inconsistent signal, contact customer service.

CONNECT WIRES TO FENCE TRANSMITTER

WARNING : Do not install, connect, or remove your system during a lightning storm. If the storm is close enough that you can hear thunder, it is close enough to create dangerous power surges.

NOTICE : For added protection, when the system is not in use for long periods of time or before lightning storms, unplug it from the wall outlet and disconnect the boundary loop wires. This will prevent power surges from damaging the fence transmitter.

BOUNDARY WIRE

1. Run the boundary wire to the fence transmitter through a window, under a door, through a crawl space vent, or any other suitable access available. You can also drill a hole in the wall.
2. Strip the ends of the boundary wire about 3/8 inch.
3. Insert the boundary wires into the boundary wire terminals on the fence transmitter.
4. Plug the power adapter into the power outlet and an electrical outlet.
5. The Power and Loop LEDs should light up. If they do not, see "Troubleshooting" on page 20.

GROUND WIRE

A good ground connection, while not necessary for the system to operate properly, will help reduce the risk of power surges damaging your Fence Transmitter and/or power adapter. To ground your unit, you will need a solid (unstranded) ground wire (14-18 gauge insulated copper wire) and an appropriate UL listed clamp, which can be obtained at most home improvement and electrical supply stores. Connect one end of the ground wire to the ground terminal on the Fence Transmitter and the other end of the ground wire to the grounding electrode on your home. The ground wire should be as short as possible and routed using as few bends as possible. When routing the ground wire, 90 degree bends should be avoided, gradual bends are preferred. If you are unsure of the best way to connect the ground wire, consult a local licensed electrician.

INSTALL THE BOUNDARY WIRE

WARNING :

• Underground cables can carry high voltage. Have all underground cables marked before digging to bury the wire. In most areas, this service is free. Avoid these cables when digging.
• Before you begin installing the boundary wire, turn off the fence transmitter.

TO BURY THE BOUNDARY WIRE

It is recommended to bury the boundary wire to protect it and avoid disabling the system.

1. Dig a 1 to 3 inch deep trench along your planned border.
2. Place the boundary wire in the trench, leaving some slack to allow it to expand and contract with temperature variations.
3. Use a blunt tool such as a wooden paint stick to push the boundary wire into the trench, being careful not to damage the wire's insulation.

TO ATTACH BOUNDARY WIRE TO AN EXISTING FENCE

The SportDOG® Underground Fence System Boundary Wire can be attached to a chain link fence, wood fence, or solid wood fence. The boundary wire can be attached as high as needed. However, make sure the boundary width is set at a sufficient range for the dog to receive the signal. If using a double loop with an existing fence that is at least 5 feet high, run the boundary wire across the top of the fence and back around to the bottom of the fence to achieve at least a 5-foot separation.

• Chain Link Fence : Weave boundary wire through the links or use plastic zip ties.
• Wood Fence or Solid Wood Fence : Use staples to attach the boundary wire. Avoid puncturing the boundary wire insulation.
• Gate (Single Loop) : Bury the boundary wire into the ground across the gate opening. Note: The signal is still active through the gate. Your dog cannot pass through an open gate.
• Gate (Double Loop) : Bury both boundary wires across the gate opening while keeping them at least 5 feet apart.

FOR CROSSING HARD SURFACES (DRIVEWAYS, SIDEWALK, ETC.)

WARNING : Follow all safety instructions for your power tools. Always wear safety glasses.

• Concrete Driveway or Sidewalk : Place boundary wire in a convenient expansion joint or create a groove using a circular saw and masonry blade. Place boundary wire in the groove and cover with an appropriate patching compound. For best results, brush off any dirt or debris before patching.
• Gravel or Dirt Driveway : Place the boundary wire in a PVC pipe or garden hose to protect the boundary wire before burying it.

SURGE PROTECTION (USA & CANADA)

You can purchase a surge protection kit (LP-4100) from Customer Service. The surge protection kit protects the system from surges that travel through the power source and/or boundary wire. If you are using a surge protection kit, the ground wire must be removed from the fence transmitter. The surge protection kit uses a separate ground connection from the fence transmitter.

CONNECTION DIAGRAM

Closing Issuer :

• Power Indicator : Indicates that the fence transmitter is on and power is being supplied to the boundary wire.
• Loop Indicator : Indicates that the boundary wire forms a complete loop, allowing signal transmission.
• Boundary Wire Terminal : The terminals where the boundary wires connect to the fence transmitter to complete a continuous loop.
• Ground Terminal : The terminal where the ground wire connects to the fence transmitter.
• Power Socket : The socket where the power adapter plugs into the fence transmitter.
• On/Off Switch : Turns the fence transmitter on or off.
• Range Switch : Allows you to adjust the boundary area based on the length of boundary wire used.
• Range Adjuster : The knob that adjusts the width of the warning and stimulation zones. Note: Adjusting the range adjuster does not change the static stimulation level of the collar receiver.

PLACE THE BOUNDARY FLAGS

Boundary flags are visual reminders for your dog to show where the warning zone is.

1. Hold the collar receiver at your dog's neck height with the contact points facing up.
2. Walk toward the warning zone until the collar receiver beeps.
3. Place a boundary flag in the ground at this location.
4. Move back into the boundary area until the beeping stops.
5. Repeat this process around the warning area until it is marked with boundary flags every 10 feet.